Refund policy

At Mystiq Shop, we take pride in providing high-quality, hand-selected crystal products and spiritual goods. Each order is carefully inspected, packaged, and shipped with intention to ensure it arrives safely and beautifully.

Please note that all sales are final. We do not accept returns, exchanges, or refunds for change of mind once an order has been placed. This policy helps us maintain the integrity, safety, and energetic quality of every crystal we send out.

If your item arrives damaged, defective, or incorrect, please reach out to us at maxmarketcontacting@gmail.com within 7 days of delivery. Include your order number and clear photos of the issue so our team can assist you promptly.

We reserve the right to determine eligibility for replacement on a case-by-case basis. Items returned without authorization will not be accepted.

By completing your purchase, you acknowledge and agree to this Refund & Return Policy.